Welcome to Squirrel Away. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your personal data in accordance with South Africa’s Protection of Personal Information Act (POPIA).

By using our website or services, you agree to the terms outlined in this Privacy Policy.

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Information We Collect

We collect various types of information to provide you with our services. The information we collect includes:

• Information You Provide Directly: When you sign up, fill out forms, or interact with us on our website, we collect personal details such as your full name, email address, contact information, and banking details.

• Information Collected Automatically: We use cookies and similar technologies to gather data on how you interact with our website, including your preferences and browsing patterns.

• Information from Third Parties: We may receive information about you from third parties like social media platforms, public databases, or partners.

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The types of personal information we collect include:

• Full name, email address, and other contact details

• Banking and tax-related information

• Investment preferences and transaction history

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How We Use Your Information

We use your personal information for the following purposes:

• To Provide Our Services: To personalize and manage your financial gifting and investment experience.

• Legal Compliance: To fulfill our legal obligations and regulatory requirements.

• Communication: To inform you about updates, offers, or changes to our services.

• Security: To maintain the security and integrity of our platform.

Please note that failure to provide certain necessary information may affect our ability to deliver specific services to you.

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Sharing Your Information

We may share your personal information with the following parties:

• Regulatory Authorities: As required by law, we may disclose your information to governmental and regulatory bodies.

• Third-Party Service Providers: We work with trusted service providers, including IT support, payment processors, and auditors, who help us run our services efficiently.

• Our Partners: With your consent, we may share your data with business partners who offer related services.

We ensure that any third-party recipients of your information adhere to the same privacy and security standards set out under POPIA.

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Cross-Border Transfers

Your personal information may be stored or processed on servers outside of South Africa. In such cases, we ensure that your data is transferred and protected in accordance with POPIA.

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Your Rights Under POPIA

You have specific rights regarding your personal information, including:

• Access: You have the right to request a copy of the personal data we hold about you.

• Correction: If your information is incorrect or outdated, you can ask us to update it.

• Objection: You can object to how we are processing your data, especially for marketing purposes.

• Deletion: You may request the deletion of your personal data, where legally permissible.

To exercise these rights, please contact our Information Officer.

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Protecting Your Information

We take your privacy seriously and use various measures to protect your personal data, including:

• Encryption and secure data storage.

• Firewalls and regular security audits.

• Compliance checks to ensure data protection.

While we take all reasonable steps to protect your data, no online system is entirely risk-free. We encourage you to notify us if you suspect any security breaches.

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Cookies and Tracking Technologies

We use cookies to improve your experience on our website. These cookies help us:

• Enhance site navigation.

• Collect information about site performance and user preferences.

You can manage your cookie preferences through your browser settings, but please note that some website features may not function as intended without cookies.

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Links to Third-Party Sites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content, and we encourage you to review the privacy policies of those sites before providing them with any personal information.​

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Complaints

If you believe that your personal data has been misused, you can file a complaint with the Information Regulator of South Africa:

• Physical Address: JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001

• Email: complaints.IR@justice.gov.za

• Website: www.justice.gov.za/inforeg/index.html

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Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights under POPIA, please contact us at:

• Information Officer: Sibongile Maputla

• Email: info@squirrelaway.co.za or support@squirrelaway.co.za

• Phone: 076 463 9369

By using our website or services, you acknowledge that you have read and understood this Privacy Policy, and you agree to the collection and use of your information as outlined above.