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Category of records
Types of the Record
Available on Website
Available upon request
FSCA License
Information relating to FSCA license, products and services we are authorised to conduct
X
X
BEE Certificate
Information on BEE level
X
X
Company Registration I
Information on Registration number and Director details
X
X
Contact Information
Information relating to the relevant contact person at Squirrel Away
X
X
Product Information
Information relating to products offered at Squirrel Away
X
X

DESCRIPTION OF THE RECORDS OF SQUIRREL AWAY WHICH ARE AVAILABLE IN ACCORDANCE WITH ANY OTHER LEGISLATION

Category of Records
Applicable Legislation
Administration of Estates
Promotion of Access to Information Act 2 of 2000
Employment Records
Unemployment Contributions Act 4 of 2002 Unemployment Insurance Act 63 of 2001
Employment records
Administration of Estates Act 66 of 1965
Electronic communications
Diseases Act 130 of 1993
Financial Services
Financial Intelligence Centre Act 38 of 2001 Income Tax Act 58 of 1991
Employment Records
Inspection of Financial Institutions Act 80 of 1998
Financial services
Act 25 of 2002
Employment records
Treating Customers Fairly
Basic Conditions of Employment 75 of 1997 Compensation of Occupational Injuries and
Employment Records
Skills Development Levies Act 9 of 1999 Skills Development Act 97 of 1998
Employment records
Consumer Protection Act 68 of 2008
Administration of Estates
Financial Advisory and Intermediary Services Act 37 of 2002
Memorandum of incorporation
Financial Services
Value Added Tax Act 89 of 1991
Employment Records
Insolvency Act 24 of 1936
Employment Records
Occupational Health & Safety Act 85 of 1993
Employment Records
Protection of Personal Information Act 4 of 2013
protection
Labour Relations Act 66 of 1995
PAIA Manual
Companies Act 71 of 2008
Income Tax
Employment Equity Act 55 of 1998
Employment Records and Customer
1998
Financial services
Electronic Communications and Transactions

DESCRIPTION OF THE SUBJECTS ON WHICH THE BODY HOLDS RECORDS AND CATEGORIES OF RECORDS HELD ON EACH SUBJECT BY SQUIRREL AWAY

Subjects on which the body holds records
Categories of records
Human Resources
- HR policies and procedures - Advertised posts - Employees records
Strategic Documents, Plans, Proposals
Annual Reports, Strategic Plan, Annual Performance Plan

PROCESSING OF PERSONAL INFORMATION

8.1 Purpose of Processing Personal Information

Personal Information obtained and retained by Squirrel Away is for the express purposes of providing financial advice and intermediary services and to promote and market Squirrel Away or group offerings.

 

8.2 Description of the categories of Data Subjects and of the information or categories of information relating thereto

Categories of Data Subjects
Personal Information that may be processed
Employees
address, qualifications, gender and race
Service Providers
names, registration number, vat numbers, address, trade secrets and bank details
Customers / Clients
name, address, registration numbers or identity numbers, employment status and bank details

8.3 The recipients or categories of recipients to whom the personal information may be supplied

Category of personal information
Recipients or Categories of Recipients to whom the personal information may be supplied
Manual sort
Qualifications, for qualification verifications
South African Qualifications Authority
5
Credit and payment history, for credit information
Credit Bureaus
6
Identity number and names, for criminal checks
South African Police Services
4

8.4 Planned transborder flows of personal information

Transborder flows of personal information may occur as some personal information may be stored in the cloud outside the Republic.

 

8.5 General description of Information Security Measures to be implemented by the responsible party to ensure the confidentiality, integrity and availability of the information

Squirrel Away employs a rigours access mechanism to the data via a complex arrangement of encrypted private networks, firewalls, and strict password policies. From a physical point of view, the data is stored in South Africa, off-site, in highly secured data centres. We also use multi-factor authentication and RSA keys wherever applicable.

 

AVAILABILITY OF THE MANUAL

9.1 A copy of the Manual is available-

9.1.1 on ( www.squirrelaway.co.za), if any;

9.1.2 head office of Squirrel Away for public inspection during normal business hours;

9.1.3 to any person upon request and upon the payment of a reasonable prescribed fee; and

9.1.4 to the Information Regulator upon request.

9.2 A fee for a copy of the Manual, as contemplated in annexure B of the Regulations, shall be payable per each A4-size photocopy made.

UPDATING OF THE MANUAL

The head of Squirrel Away will on a regular basis update this manual.

Issued by;

Sibongile Maputla Chief Executive Officer

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© 2025 by Squirrel Away, All Rights Reserved

PAIA Manual

Prepared in terms of section 51 of the Promotion of Access to Information Act 2 of 2000 (as amended)

LIST OF ACRONYMS AND ABBREVIATIONS

 

1.1 “CEO” Chief Executive Officer

1.2 “DIO” Deputy Information Officer;

1.3 “IO“ Information Officer;

1.4 “Minister” Minister of Justice and Correctional Services;

1.5 “PAIA” Promotion of Access to Information Act No. 2 of 2000( as Amended;

1.6 “POPIA” Protection of Personal Information Act No.4 of 2013; 1.7 “Regulator” Information Regulator; and

1.8 “Republic” Republic of South Africa

PURPOSE OF PAIA MANUAL

This PAIA Manual is useful for the public to

2.1 check the categories of records held by a body which are available without a person having to submit a formal PAIA request; 2.2 have a sufficient 

understanding of how to make a request for access to a record of the body, by providing a description of the subjects on which the body holds records and the categories of records held on each subject;

2.3 know the description of the records of the body which are available in accordance with any other legislation;

2.4 access all the relevant contact details of the Information Officer and Deputy Information Officer who will assist the public with the records they intend to access;

2.5 know the description of the guide on how to use PAIA, as updated by the Regulator and how to obtain access to it;

2.6 know if the body will process personal information, the purpose of processing of personal information and the description of the categories of data subjects and of the information or categories of information relating thereto;

2.7 know the description of the categories of data subjects and of the information or categories of information relating thereto; 2.8 know the recipients or categories of recipients to whom the personal information may be supplied;

2.9 know if the body has planned to transfer or process personal information outside the Republic of South Africa and the recipients or categories of recipients to whom the personal information may be supplied; and

2.10 know whether the body has appropriate security measures to ensure the confidentiality, integrity and availability of the personal information which is to be processed.

KEY CONTACT DETAILS FOR ACCESS TO INFORMATION OF THE

3.1. Chief Information Officer

Name: Sibongile Maputla

Tel: 072 382 1017

Email: sibongile@squirrelaway.co.za

Fax number: N/A 3.2. Access to information general contacts

Email: info@squirrelaway.co.za

3.3 National or Head Office Postal

Address: 722 Woody Street, Wingate Park, Pretoria, 0181

Physical Address: 722 Woody Street, Wingate Park, Pretoria, 0181

Telephone: 072 382 1017

Email: info@squirrelaway.co.za

Website: www.squirrelaway.co.za

GUIDE ON HOW TO USE PAIA AND HOW TO OBTAIN ACCESS TO THE GUIDE

4.1. The Regulator has, in terms of section 10(1) of PAIA, as amended, updated and made available the revised Guide on how to use PAIA (“Guide”), in an easily comprehensible form and manner, as may reasonably be required by a person who wishes to exercise any right contemplated in PAIA and POPIA.

4.2. The Guide is available in each of the official languages and in braille.

4.3. The aforesaid Guide contains the description of4.3.1. the objects of PAIA and POPIA;

4.3.2. the postal and street address, phone and fax number and, if available, electronic mail address of

4.3.2.1. the Information Officer of every public body, and

4.3.2.2. every Deputy Information Officer of every public and private body designated in terms of section 17(1) of PAIA1 and section 56 of POPIA2 ;

4.3.3. the manner and form of a request for

4.3.3.1. access to a record of a public body contemplated in section 113 ; and

4.3.3.2. access to a record of a private body contemplated in section 504 ;

4.3.4. the assistance available from the IO of a public body in terms of PAIA and POPIA;

4.3.5. the assistance available from the Regulator in terms of PAIA and POPIA;

4.3.6. all remedies in law available regarding an act or failure to act in respect of a right or duty conferred or imposed by PAIA and POPIA, including the manner of lodging

4.3.6.1. an internal appeal;

4.3.6.2. a complaint to the Regulator; and

4.3.6.3. an application with a court against a decision by the information officer of a public body, a decision on internal appeal or a decision by the Regulator or a decision of the head of a private body;

4.3.7. the provisions of sections 145 and 516 requiring a public body and private body, respectively, to compile a manual, and how to obtain access to a manual;

4.3.8. the provisions of sections 157 and 528 providing for the voluntary disclosure of categories of records by a public body and private body, respectively; 4.3.9. the notices issued in terms of sections 229 and 5410 regarding fees to be paid in relation to requests for access; and

4.3.10. the regulations made in terms of section 9211 .

4.4. Members of the public can inspect or make copies of the Guide from the offices of the public and private bodies, including the office of the Regulator, during normal working hours.

4.5. The Guide can also be obtained4.5.1. upon request to the Information Officer;

4.5.2. from the website of the Regulator (https://www.justice.gov.za/inforeg/).

4.6 A copy of the Guide is also available in the following official language, for public inspection during normal office hours

4.6.1 English

CATEGORIES OF RECORDS OF SQUIRREL AWAY WHICH ARE AVAILABLE WITHOUT A PERSON HAVING TO REQUEST ACCESS

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